Privacy Policy

1. Who We Are

Hot Sale Pet Supplies is your trusted online destination for premium pet products worldwide (excluding some Asian and remote regions). Our shop at 11113 North Miller Avenue, Oklahoma City, US 73120 operates with the same warmth and security as your pet’s favorite crate.

2. Information We Collect (The Good Stuff)

We only collect what we need to make your shopping experience as smooth as a well-groomed coat:

• Identification Data: Name, email, shipping address – just enough to deliver those must-have chew toys!
• Payment Information: Processed securely through our payment partners (we never store full card details)
• Browsing Data: Products you view, add to cart, or purchase (so we can recommend perfect matches)
• Communication Records: Emails to [email protected] and chat histories

3. How We Use Your Information (The Treat Dispenser)

Every piece of data has a purpose, like every toy has a happy pet:

• Processing orders faster than a terrier chasing squirrels
• Providing customer support that’s more reliable than your dog’s dinner time routine
• Improving our website with insights about popular products (catnip toys, anyone?)
• Sending order updates and (only if you opt-in) occasional promotions
• Preventing fraud with security measures stronger than a puppy-proof gate

4. Data Sharing (The Pack Rules)

We’re more protective of your data than a mother dog with her pups. We only share when absolutely necessary:

• Payment Processors: Visa, MasterCard, JCB, PayPal – to complete transactions
• Shipping Partners: Only what’s needed to deliver your pet’s new favorite bed
• Legal Requirements: If required by law (like when the “big dogs” ask)
• Business Transfers: In case of mergers, with the same privacy promises

We never sell your information to third-party marketers.

5. International Data Transfers (Global Pets, Global Standards)

Since we serve customers worldwide (with some exceptions), data may cross borders. But don’t worry – we maintain the same security standards everywhere, like a universal pet language of love!

6. Data Security (Fort Knox for Pet Lovers)

Your information is safer with us than a kitten in a fortress of scratching posts:

• Military-grade encryption for all transactions
• Regular security audits (more thorough than a dog’s sniff test)
• Limited employee access to sensitive data
• PCI-DSS compliant payment processing

7. Your Rights (You’re the Alpha Here)

You have control over your information, just like you control treat time:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Ask us to erase your data (with some exceptions)
• Opt-Out: Unsubscribe from marketing emails anytime
• Complaints: Contact us or your local data protection authority

To exercise these rights, email [email protected] – we respond faster than a greyhound chasing a lure!

8. Cookies & Tracking (The Digital Treats)

Our website uses cookies – the digital equivalent of leaving scent markers:

• Essential Cookies: Keep your cart full and logged-in session active
• Analytics Cookies: Help us understand which beds and toys are most popular
• Marketing Cookies: Show you relevant products (only if you consent)

You can manage cookies in your browser settings, though some features may not work as smoothly as a freshly brushed poodle’s coat without them.

9. Children’s Privacy (Puppies & Kittens Only)

Our website is for pet parents 18+. We don’t knowingly collect data from children – we leave that to the adoption centers!

10. Policy Updates (We’ll Keep You Posted)

We may update this policy occasionally – we’ll notify you of significant changes faster than a terrier after a squirrel! The current version is always at uspetscare.com/privacy.

Because at Hot Sale Pet Supplies, we believe your privacy deserves the same protection as your favorite chew toy deserves guarding! 🐶🐱